1. INFORMATION ABOUT US
1.1. FRENCH LEGAL TRANSLATORS is the trading style of F.L.T. SOLUTIONS LTD, a company incorporated and registered in England and Wales. Our company registration number is 12072519 and our registered office address is 26 Forth Place, Newcastle upon Tyne, NE1 4EU.
2. WHAT DO WE DO
2.1. We supply legal translation services.
2.2. When you order services from us, or contact us about the supply of services, we will issue you with a quotation. Any quotation shall not be final or binding until the scope and the price of the services are agreed between both parties.
3. OUR CONTRACT WITH YOU
3.1. Our acceptance of your order will be effective when you accept the quotation and we tell you that we are able to supply you with the services, at which point a contract will be formed.
4. THE SERVICES
4.1. Any change to the order by you must be notified to us in writing or by email so that we can provide you with a revised quotation. If you accept the revised quotation then the revised quotation, including any variation in the price, shall form part of the order and any date of delivery for the services shall, unless otherwise agreed, be amended to reflect the change in the order.
4.2. We reserve the right to suspend or defer the date of delivery, supply, or to cancel the contract with you where there is an event outside of our control. We reserve the right to suspend or defer the date of delivery or supply due to delays caused by governmental agencies, including but not limited to, delays in notarisation or legalisation.
4.3. Unless otherwise agreed we will supply the deliverables by email. If the deliverables pursuant to the order are to be delivered by way of post or courier, we will not be liable to you or to any third-party for any failure or delay arising out of a failure, delay, error, or omission caused by a postal service or courier.
4.4. You accept and acknowledge that we cannot be liable to you for any rejection or delay caused by a governmental agency.
4.5. We will only warrant the services for a period of twenty-eight (28) calendar days from the date that we deliver the services to you. Our warranty shall only extend to the correction, modification, or grammatical/contextual verification of the deliverables. You must identify any errors or omissions within the abovementioned period, subsequent to which we shall endeavour to correct such errors or omissions within a reasonable period of time. No reductions in price will be applicable.
4.6. The services will reflect, as closely as is reasonably possible, the source document(s) and will not be subject to adaptation, rewriting, or variation but always subject to such element of subjectivity or variation that we deem reasonable having regard for the type, scope, and context of the services that you have ordered from us.
4.7. You accept and acknowledge that there may be variations in the word count (whether greater or lesser) between the source document(s) and the deliverables. Our quotation shall be based upon the word count of the source document(s).
4.8. We will not be held responsible for any errors, omissions or inaccuracies contained within the source document(s).
4.9. We do not warrant nor underwrite the accuracy or completeness of any element of the source document(s).
4.10. We shall not be liable for a breach of any of the warranties under clause 4.5. if:
(a) You fail to notify us within the warranty period; or
(b) You alter or amend or modify the deliverables without our prior written consent.
5. PROVIDING THE SERVICES
5.1. The costs of delivery, if applicable, will be payable by you in addition to the cost of the services.
5.2. The date of delivery of the deliverables will be specified in the quotation.
5.3. We may have to suspend the delivery of services to you for the following reasons:
(a) We may have to deal with technical problems or make minor technical changes;
(b) We may need to make changes to the services as requested by you;
(c) We may incur delay due to circumstances beyond our (including our agents’ or suppliers’) reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, telecommunication or network disruption.
5.4. We will contact you in advance should we need to suspend the delivery of the services, unless the problem is urgent or an emergency.
5.5. You may contact us to end the contract for the delivery of services if we suspend the delivery date. We will refund any sums you have paid for the services after you end the contract. If we have provided you with some of the services then we will refund to you an amount proportionate to the balance of the remaining services.
5.6. We may also suspend the delivery of the services if you do not pay us upon agreement of the quotation.
6. PAYMENT OF THE SERVICES
6.1. The price for the services will be specified in the quotation.
6.2. Payment of the services is to be made via BACS transfer.
6.3. You must pay for the services upon agreement of the quotation.
7.1. Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the other party or of any member of the group of companies to which the other party belongs, except as is permitted by clause 7.2.
7.2. Each party may disclose the other’s confidential information:
(a) To its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this contract. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 7; and
(b) As may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
8. INTELLECTUAL PROPERTY
8.1. We acknowledge and accept that all intellectual property rights in the source document(s) shall remain vested in you.
8.2. You will fully indemnify us for any costs or damages that may be awarded in a judgement by a court, or agreed by you in a settlement, arising from any claim or allegation that any source document infringes the intellectual property rights of any third party.
9. THE CONTRACT
9.1. The contract is between us and you. No other person shall have any right to enforce any of its terms.
9.2. These terms shall be governed and construed in accordance with the laws of England and Wales. As a result, any legal proceedings in respect of the services must be brought before the English courts.
10. YOUR RIGHT TO END THE CONTRACT
10.1. You have the right to end the contract at any time before the services have been supplied. We will refund you for any work not completed at the time you request termination of the contract.
10.2. Termination of the contract must be notified to us in writing or by email.
11. OUR RIGHT TO END THE CONTRACT
11.1. We may end the contract at any time if you break it or should you not make payment for the services upon agreement of the quotation.
11.2. Our termination of the contract will be effective once notified to you in writing or by email.
12.1. If you have any questions or complaints about the services provided to you then please contact us using the contact information available on our website www.frenchlegaltranslators.com.
13. OUR LIABILITY TO YOU
13.1. We are not responsible for any loss or damage that is not foreseeable.
13.2. We are not liable for business losses. If you use the services for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.